Refund Policy

Refund Policy

Eligibility for Refunds:

We offer refunds on certain products or services based on the following conditions:

  1. The product or service is eligible for a refund as specified in its respective terms and conditions or description.
  2. The refund request is made within the specified time period, which is usually 7-10 days from the date of purchase.

Refunds Process:

To initiate a refund request, please contact our customer support team through E-mail. Provide the following details:

  1. Order number or proof of purchase.
  2. Reason for the refund request.

Refund Evaluation:

Once we receive your refund request, our team will review it based on the eligibility criteria mentioned above. We reserve the right to deny or approve refund requests at our discretion.

Refund Options:

If your refund request is approved, we may offer one or more of the following options:

  1. Full refund: The entire purchase amount will be refunded to the original payment method.
  2. Partial refund: A portion of the purchase amount will be refunded to the original payment method.

Store credit:

The refunded amount will be credited to your account for future purchases.

Product exchange:

We may offer to exchange the product with an alternative item of equal value.

Refund Timeframe:

  1. Once your refund request is approved, we will process the refund within 7-10 days.
  2. Please note that the time it takes for the refunded amount to appear in your account may vary depending on your payment provider.

Non-Refundable Items:

The following items or services are generally not eligible for refunds:

  1. Downloadable digital products (e-books, software, etc.) once the download or access link has been provided.
  2. Services that have been fully rendered or completed.
  3. Customized or personalized products.
  4. Gift cards or vouchers.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund, depending on the circumstances.

Changes to the Refund Policy:

We reserve the right to modify or update our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.